Open Positions
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Administration
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Public Records Officer & Quality Assurance Specialist
NORCOM is seeking a dedicated and detail-oriented Public Records Officer & Quality Assurance Specialist to join our team. In this role, you will manage the agency’s public records process, ensure compliance with state and federal regulations, and support quality assurance efforts through the review and maintenance of call-taking, dispatch, and incident records.
This position plays a key part in upholding transparency, accuracy, and accountability in our mission to serve the community.
Application review begins June 26, 2026.
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Dispatch Operations
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Telecommunicators
We are hiring Telecommunicators, no experience needed! To be considered, send resume to apply@norcom.org with ‘application’ in the subject line or sign up to take the written 911 Dispatcher test at Public Safety Testing and have your scores sent to NORCOM. Starting wage for training is $36.77/hr. Lateral candidates will be brought in at the pay step that reflects their total years of service as a fully released telecommunicator throughout the entirety of their career.
Salary range: $76,481 – $102,356
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Information Technology
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No openings at this time.